It’s super frustrating when you’re waiting for your EBT benefits and your application status just says “In Progress.” You want to know what’s going on, right? Are you going to get approved? When? It can feel like you’re stuck in limbo. This essay will explore why your EBT application might say “In Progress” and what you can do about it. We’ll break down the process and hopefully give you a better idea of what to expect.
What Does “In Progress” Actually Mean?
The most common question people have is, “What does ‘In Progress’ mean?” It means that your application has been received and is currently being reviewed by the agency processing your EBT application. This review involves checking all the information you provided, like your income, household size, and any other required documentation. It’s like when you turn in a school assignment, and your teacher is in the process of grading it. The agency is doing the work to determine if you qualify for benefits.

Reasons for the Delay
There are several reasons why your application might stay “In Progress” for a while. The agency may be dealing with a high volume of applications, especially if there’s been a natural disaster or an economic downturn. This means they’re simply overloaded. The application itself may be complex, requiring them to carefully review all your information. Mistakes or missing details on your application can also slow things down.
Here’s a quick rundown of what can contribute to a delay:
- High application volume
- Application complexity
- Missing information
- Verification requirements
Another reason for delay is if the agency needs to verify information. They might need to contact your employer to confirm your income, or they might need proof of residency or citizenship. These verification processes take time, which can prolong the “In Progress” status.
Lastly, the processing time will vary depending on your state. Some states are faster at processing applications than others. You should have the ability to look up the average processing time of your state’s EBT department.
What Information is Being Verified?
Agencies need to make sure the information you provided on your application is accurate. They will usually verify your income, assets, and household size. This is all done to ensure that benefits are going to the people who really need them. You might be asked for pay stubs, bank statements, or other documents to prove your eligibility.
The agency may use multiple methods to verify your information:
- Contacting your employer or financial institutions.
- Comparing your information with data from other government agencies.
- Requesting additional documentation from you.
This process can take time. Think about it – if they have to contact your employer, wait for a response, and then review that information, it adds to the overall processing time.
It’s crucial to provide accurate and complete information to avoid any unnecessary delays. Double-check everything before you submit your application, and make sure to respond promptly to any requests for more information.
Contacting the EBT Agency
If your application status stays “In Progress” for a longer time than you think it should, you can and should contact the EBT agency. It is important to keep up-to-date and make sure they are not waiting on any documents from you.
When you contact them, here’s what you can do:
- Ask for an update on the status of your application.
- Inquire about any missing documentation or requirements.
- Ask if there are any issues.
- Get a timeline.
When you call, be prepared with your application details, such as your case number or social security number. Be polite and patient, as the person you speak with is likely handling many calls. Remember to write down the date, time, and name of the person you spoke with, along with any important details they provide. This information can be helpful if you need to follow up later.
Here are the average call wait times:
Time of Day | Average Wait Time |
---|---|
Morning | 10-20 minutes |
Afternoon | 20-30 minutes |
Evening | 5-15 minutes |
Required Documentation
The EBT agency will likely require several types of documentation to verify your eligibility. These requirements will vary from state to state, but here’s a general idea of what you might need to provide.
Common documents often needed are:
- Proof of identity (e.g., driver’s license, passport)
- Proof of residency (e.g., utility bill, lease agreement)
- Proof of income (e.g., pay stubs, tax returns)
- Proof of household size (e.g., birth certificates, school records)
- Bank statements
If any of these documents are missing or incomplete, it will delay the process. Make sure you gather all the necessary documents before applying, and be ready to provide them if requested.
Additionally, always make copies of everything you submit. Keep the originals for your records, and send copies to the agency. This way, you have proof of what you sent, and you can easily provide another copy if needed.
Following Up and Staying Informed
Don’t be afraid to follow up if you haven’t heard anything in a while. You can contact the EBT agency again or check your online account (if available) for updates. Keep checking, and keep trying. The squeaky wheel gets the grease!
Here are some tips:
- Keep your contact information up to date with the EBT agency.
- Check your email, phone, and mail for any communications from the agency.
- Ask about appeals, or any other resources that may be available to you.
- If there is an online portal, use it to monitor your application status and receive notifications.
Keeping track of the status is important. It allows you to take steps to solve the problem and allows you to get benefits sooner. Being proactive and persistent can really help speed up the process.
You will also need to stay aware of your rights as an applicant. Familiarize yourself with the EBT guidelines and the appeals process.
Conclusion
Waiting for your EBT application to be approved while it just says “In Progress” can be stressful, but understanding the process can help. Remember to check the status regularly, provide all requested documentation promptly, and don’t hesitate to contact the agency for updates. Patience and persistence are key. With a little bit of effort, you’ll be able to get the benefits you need.